Case studies
In today’s competitive business environment, putting customers at the center is key to long-term success. True customer focus goes beyond satisfaction—it’s about building loyalty and trust. That’s why we use the Net Promoter Score (NPS) as a core indicator of how well we serve our clients. It helps us understand what really matters and continuously improve. With an NPS of 72, far above the industry average, our customers are more than just satisfied—they’re enthusiastic advocates.
And they're the best proof of why customer centricity makes all the difference.
“With Qlik Sense, we have the facts we need to make good decisions available to us quickly, performantly, at the right place and at the right time.”
Daniel Grünebaum, Senior Director Controlling
Success Story LSG Group
“What makes Qlik Sense and TRUECHART so valuable as a BI platform is its great flexibility. We can carry out any analytical task, no matter which source system the data comes from or what type of content needs to be mapped. And it is displayed nicely and in a standardised way.”
Frank Hefner, Business Analyst BI, LSG
Success Story Sulzer AG
“We were looking for – and found with QlikView® – a solution with which all potential sources of analytical insights can be integrated in a performant and reliable manner, flexibly evaluated and distributed in a recipient-oriented manner!”
Steffen Lange, Head of BI, Sulzer AG
“When I first saw TRUECHART, I was impressed. The Qlik® extension fits perfectly with my BI strategy for purchasing and frees up valuable time for operations.”
Nicolas Michel, Product Manager Procurement, Siemens
Success Story localsearch
“HICO-Group implemented Qlik Sense, TRUECHART and STRUCTUREBUILDER for Qlik Sense for us and made it available for around 170 employees to evaluate data from around 30 source systems. And they did it in a very short time.”
Marco Rieben, Head of BI, localsearch